Two Sides of the Same Hire: How to Impress Candidates and Empower Hiring Managers
In a webinar from The HR World, sponsored by Morgan McKinley Talent Solutions, the subject of hiring came under particular scrutiny.
Two Sides of the Same Hire: How to Impress Candidates and Empower Hiring Managers brought together Niamh McCarthy, Client Services Managing Director for EMEA, Morgan McKinley Talent Solutions; Justine Friedmann, People & Culture Director, IFX Payments and Ed Gairdner, Chief of Staff, iplicit to give their insight on the challenges and solutions to achieving a smooth hiring process that benefits both employers and candidate alike.
Against a backdrop of scarcity of skills across sectors, Niamh McCarthy highlighted the pressures and challenges facing companies in bringing new people into their organisations. Faced with the need to fill vacancies swiftly on one hand, but ensuring candidates truly fit prospective roles on the other, getting both these issues right can have a direct and positive impact on productivity for businesses and avoid the dangers of poor retention and associated costs. The discussion dived in depth to explore the relationship between talent acquisition, hiring managers and the candidates themselves, seeking to ensure expectations were met on all sides and that the process was as smooth as possible.
The need for good communications and discussions between the parties involved in the hiring process became clear as Ed described how they worked with external recruiters for their talent, ensuring these partners fully understood the company and their needs. Niamh made clear the need for shared accountability across those involved in the hiring process in order to make sure quality hires happened every time.
It also emerged that getting this area of recruitment correct was crucial for building and maintaining a great brand, not just as an employer but as a business more generally. Even if candidates were not successful the panelists stressed the importance of ensuring they had received a positive experience with the company – not least because while this job might not be right for them, there was always a chance that a later opportunity would be.
This webinar was packed full of direct experience and ideas from the frontline of talent acquisition. Ultimately it was clear that there was a need for real partnerships between those involved in identifying the need for new talent and those who are charged with finding the people who would meet those needs.
Niamh has more than 20 years of extensive experience in the talent industry and over 12 years in senior management. She is a dynamic, strategic leader who specialises in the management of large-scale Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) programs.
Her expertise lies in ensuring TA functions successfully manage the “Two Sides of the Same Hire”: building a positive, brand-strengthening candidate journey while delivering a seamless, consultative service to empower hiring managers. Niamh is recognised for driving operational excellence and developing innovative talent solutions that build business perception and trust across diverse industry sectors.
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With over 17 years’ experience of working for start-ups, scale-ups and enterprises across multiple industries and international markets. As People & Culture Director at IFX Payments, Justine has transitioned the business away from an agency-dependent model towards an in-house, value-driven recruitment strategy through the creation of a dedicated Talent Acquisition function.
Prior to joining IFX Payments, Justine held senior HR and talent management roles across a variety of sectors including fintech, retail, technology and legal services. She holds a MA in Human Resources Management and a BA in International Management. Her professional philosophy centres on the belief that people are an organisation’s greatest asset and by designing the right processes around hiring, onboarding and talent management, businesses can support a culture of high performance.
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Ed is Chief of Staff at iplicit, a UK-based remote-first business offering a true-cloud accounting solution to the under-served midmarket. He is experienced in building SaaS/marketplace businesses and navigating scale up challenges. He focuses on people, process/ governance and technical systems to underpin growth/ scale strategy.
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