Strategy to Reality: Can HR be a Business Leading Function?

Date: 15 Oct, 2026

Time: 12:00:19

Duration: 45 Minutes

Location: Online

Host: Simon Kent: Head of Content, The HR World

Sponsor: Ciphr

Strategy to Reality: Can HR be a Business Leading Function?

What does it take for HR to assume and maintain a strategic role within businesses? How do HR leaders need to change in order to prove their ability and value in driving organisations forward, whether through new initiatives or across times when their companies must adapt and change? These questions were thoroughly examined and explored in Strategy to Reality: Can HR be a Business Leading Function? an Insights Session from The HR World, Sponsored by HR and payroll providers Ciphr.

The session drew from the experience and thoughts of three HR professional, each of whom have risen to the top of their organisations, each of whom have led significant change for the businesses where they’ve worked.

Kevin Green, Chief People Officer, First Bus and formerly part of the leadership team that turned around the fortunes of Royal Mail, explained how to link HR targets to wider business requirements, bringing the focus away from activity and to output instead. Carly Jenner, Senior Vice President, Legal & People at Apeel Sciences highlighted how important it is for HR professionals who want to contribute to the business agenda to pick up as much experience as they can while Claire Hawes, Ciphr’s own Chief Operating Officer and former CPO emphasised the challenge that can come with shifting the focus as HR professionals take on more leading roles.

The session produced many hints, tips, ideas and strategies for advancing the profile of HR professionals and HR more generally. It is clear that technology and AI currently offers a chance for HR to prove their worth in organisations, but the function can extend its influence and value in other ways, linking the people agenda to business aims such as increased productivity, lower costs and so on.

This Insight Session is a must-watch for any HR professional whether they’re looking to increase their game or intending to maintain the influence and contribution they already make. It’s clearly not a simple or easy process, but handled the right way, making HR a more strategic function can be game changing for everyone.

Meet the Speakers:

Claire Hawes, Chief Operating Officer at Ciphr

Claire Hawes has worked at Ciphr for over eight years. She joined the Ciphr Group board in 2022 and was promoted from CPO to chief operating officer in 2024; with her responsibilities expanding to include customer operations and experience, compliance, and information governance, as well as leading Ciphr’s people function and company-wide strategic initiatives. In 2025, she was named one of the UK’s top 30 most influential and impactful HR leaders by the CIPD (Chartered Institute of Personnel and Development). She also won ‘Outstanding Leader in HR’ at the 2025 Rewards and Incentive Awards.


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Carly Jenner, Senior Vice President, Legal & People at Apeel Sciences

Carly Jenner is Senior Vice President, Legal & People at Apeel Sciences and has almost 20 years’ experience leading HR across global organisations in AdTech and BioTech. She has worked across 27+ countries, partnering with founders, CEOs and leadership teams through periods of growth, transformation and organisational change. Carly is also an accredited executive coach and organisational adviser. 


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Kevin Green, Chief People Officer, First Bus

Kevin has been an entrepreneur, a CEO and HRD of a FTSE 100 company. He brings a wide range of skills and experience from each of these roles to assist the organisations he works with and he specialises in businesses that want to scale up or transform. Kevin was part of the leadership team that led one of the UK’s largest ever turnarounds, transforming the Royal Mail from losing £1.5m every day to making £450m profit whilst also creating a new dynamic culture. As CEO of recruitment industry organisation the REC he repositioned and grew the organisation and in his current position he has kicked off a transformational people strategy which puts colleagues and customers first.

 

He’s a TEDx speaker, has published the bestselling business book Competitive People Strategy and has been interviewed live on Newsnight and Radio 4’s Today programme.


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Details

Date: 15 Oct, 2026

Time: 12:00:19

Duration: 45 Minutes

Cost: FREE

Spaces: Limited

Location: Online

Sponsor Details

About Ciphr

Ciphr is a UK HR and payroll software company that builds solutions for real UK HR and payroll teams. Its connected platform brings HR, payroll, recruitment, learning and benefits together, so people and payroll teams get one accurate source of data instead of systems that don’t talk to each other.

Find out more about Ciphr

Host Details

Simon Kent: Head of Content, The HR World

Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years. He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.

He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more. He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.

He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved. He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.


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